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Support

We help with connection and basic diagnostics.

Contact us

Describe the device, app, and what went wrong. Do not send passwords, subscription links, or personal keys.

support@novesu.com

Legal and compliance

For privacy requests, legal notices, and bank or payment-provider review questions.

legal@novesu.com

Service status

We maintain stable service operation and announce planned maintenance in advance.

Before writing

Include your account email, device type, app name, plan or subscription ID if available, and a short description of the issue.